Musings on Markets β’ 0 implied HN points β’ 29 May 18
- User-based businesses can be valuable, but not all users create value. It's important to understand which user bases are real assets and which are just liabilities.
- The way a company manages costs, especially between servicing existing users and acquiring new ones, can indicate its long-term success. Spending on new users is usually seen as a better investment than spending too much on current users.
- Not all user-focused companies are well-run. If a company's strategy is only about getting users without a solid plan to make money, that's a red flag for investors.