Certo Modo • 0 implied HN points • 06 Mar 23
- Site Reliability Engineering (SRE) teams drive higher operational maturity, remove sources of toil, and improve service reliability.
- Establishing strong SRE practices involves shared operational responsibility, measuring customer success, using error budgets to prioritize work, and learning from failures in a blameless manner.
- Properly staffing on-call rotations and ensuring humane work-life balance are essential for SRE team success.