The hottest Community Management Substack posts right now

And their main takeaways
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Top Business Topics

Why chasing twitter's approval doesn't work

Load-bearing Tomato • 11 implied HN points • 12 Feb 26
🪑 Design Community Management
  1. Social media opinions are skewed by algorithms and loud minorities, so what trends on platforms often isn't representative of your real player base.
  2. People misremember and tell stories about themselves, and many commenters lack the expertise to propose workable fixes. So direct suggestions are often wrong, and you should rely on behavior data and experiments instead.
  3. Media and creators amplify noisy or inflammatory takes into supposed truths, so treat player comments as data not gospel and always validate them with in-game metrics and careful testing.

Discord Community Rewards are Here!

The Lunacian • 92 implied HN points • 31 Jan 25
🕹 Technology Community Management
  1. There are Discord Community Rewards for the top 50 most-active members. They're getting a total of 1,000 AXS coins as thanks for their contributions.
  2. The community leaders and channel moderators are being praised for their hard work in keeping the Discord server welcoming and fun.
  3. It's a great time to invite friends to join the Axie Discord, where they can connect with others and also have a chance to win rewards.

Why we archived a 5k+ Stars GitHub Open Source project

The Open Source Expert • 3 HN points • 21 Jul 24
🕹 Technology Community Management
  1. Sometimes, despite a lot of hard work and support, a project just doesn't succeed as hoped. It's important to recognize when to let go.
  2. Managing a community project and running a business can be very different. The needs of the community may not always align with business goals.
  3. Feeling overwhelmed by notifications and contributions can lead to burnout. It's key to balance community engagement with personal well-being.

Reflections on the React community

Optimism (for the web) • 10 implied HN points • 11 Aug 25
🕹 Technology Community Management
  1. React has built a big community and ecosystem, mostly because it's stable and allows for good architecture. This helps developers build great things without worrying too much about changes.
  2. Managing a community like React is tough. It needs dedicated people to keep it running smoothly, and misunderstandings can lead to unnecessary stress and drama.
  3. Commercial and non-commercial projects have different goals. While React is a free tool that Meta supports, others built on it may have their own business motives, affecting how they interact with the community.

Report on NixOS Governance Discussions

Chris' Blog • 3 HN points • 12 May 24
🕹 Technology Community Management
  1. The NixOS governance discussion process was poorly organized, with the Nix Foundation board failing to provide clear direction and wasting participants' time.
  2. There was a lack of transparency, inconsistent enforcement of moderation, and potential manipulation of the process, leading to a censure of participants and a seemingly pre-ordained outcome.
  3. Participants with differing views felt unwelcome, demonstrating a reluctance to include those with centrist social and fiscally conservative values, potentially affecting future contributions and interactions with the Nix community.
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What Taylor Swift Can Teach Us About Business

Digital Native • 0 implied HN points • 16 Mar 23
💼 Business Community Management
  1. Great products revitalize and expand markets, like Taylor Swift did with country music to pop.
  2. Cultivating loyal communities and engaging with fans online is crucial for businesses, just as Taylor Swift did on Tumblr.
  3. Strong branding is a valuable moat for companies, as seen with Taylor Swift's well-defined brand that evolves with culture.