The hottest Incident Management Substack posts right now

And their main takeaways
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Top Technology Topics

Microsoft Sentinel SOC 101: How to Detect and Mitigate Denial of Service Attacks with Microsoft Sentinel

Rod’s Blog • 734 implied HN points • 28 Sep 23
🕹 Technology Cybersecurity Threat intelligence Incident Management
  1. Denial of service (DoS) attacks aim to overwhelm a system with traffic, rendering it inaccessible. Robust security operations center capabilities are crucial for detecting and mitigating these attacks effectively.
  2. Microsoft Sentinel offers tools like analytics rules, incident management, and threat intelligence integration for detecting and responding to DoS attacks in real-time.
  3. To mitigate DoS attacks, organizations can leverage network traffic monitoring, DDoS protection integration, and incident response playbooks offered by Microsoft Sentinel.

The Ways Microsoft Copilot for Security Can Enhance Security Operations with Microsoft Purview

Rod’s Blog • 19 implied HN points • 08 Feb 24
🕹 Technology Security AI Data Governance Compliance Incident Management
  1. Microsoft Security Copilot enhances security by seamlessly integrating with Microsoft Purview, simplifying security policies and governance.
  2. The AI capabilities of Microsoft Security Copilot aid in proactive threat detection and response by analyzing data to identify potential risks before they escalate.
  3. Automated compliance and data governance processes are streamlined through the combination of Microsoft Purview's features and Security Copilot's automation, facilitating adherence to regulations.

Receive an Email Notification Each Morning with the List of Daily Microsoft Sentinel Incidents Created

Rod’s Blog • 19 implied HN points • 09 Jan 23
🕹 Technology Email Automation Security Incident Management
  1. Receive an email notification each morning with the list of daily Microsoft Sentinel incidents created.
  2. The Logic App provided automates the process of checking and compiling incident details for easy access.
  3. Customize the email notification further by filtering incidents based on severity levels for more targeted updates.

Incident Management: Escalation Policy

Certo Modo • 0 implied HN points • 13 Apr 23
🕹 Technology Incident Management Monitoring
  1. Having a well-defined escalation policy is crucial for effectively addressing production issues that monitoring may not catch. This policy should outline steps to take when the on-call team cannot resolve an issue.
  2. Creating a team page with essential information like how to ask for help, defining emergencies, and team responsibilities helps guide the decision on escalating an issue and waking up the on-call staff if needed.
  3. In larger organizations, centralizing the escalation process by creating a common document with links to different teams, and using consistent tools for escalations, can streamline and speed up the incident resolution process.
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Commentary: How to write a post-mortem that always blames Terry

Bad Software Advice • 0 implied HN points • 18 Mar 24
🕹 Technology Software Engineering Incident Management
  1. In incident management, avoid blame and focus on process and organizational factors. Blameless post-mortems are crucial.
  2. Consider power dynamics in post-mortems. Allow a separate group to handle incidents to prevent bias and promote improvement.
  3. Incidents rarely have a single root cause. Embrace a more complex root cause analysis to understand the multifaceted reasons behind failures.

Incident Write-ups

Certo Modo • 0 implied HN points • 12 May 23
🕹 Technology Incident Management Data Analysis Software Engineering
  1. Write-ups are essential after incidents to learn and improve. They help document the incident, leading to better post-mortems and prevention strategies.
  2. Creating an effective write-up involves describing the impact, crafting a detailed timeline, and using it to tell a coherent story. Following a specific format makes understanding easier.
  3. Understanding what triggered the incident, identifying fixes, and improvements are crucial steps. Focus on blameless analysis, seek contributing factors, and fine-tune prevention strategies.

Incident Management: On-Call

Certo Modo • 0 implied HN points • 28 Apr 23
🕹 Technology Incident Management Alerting Monitoring
  1. Ensure your on-call rotation is sufficiently staffed to prevent burnout and ensure a timely response to incidents.
  2. Avoid delegating on-call responsibilities to another team to maintain a tight feedback loop and incentivize problem-solving.
  3. Have everyone on the team participate in the on-call rotation to promote empathy, reliability, and a collective care for system stability.