The hottest Service Substack posts right now

And their main takeaways
Category
Top Food & Drink Topics
Residual Thoughts β€’ 158 implied HN points β€’ 30 Oct 24
  1. Fancy hotels offer more than just a room; they sell experiences like secrecy and discretion for their guests. This is important for guests who might want privacy for personal reasons.
  2. Higher-priced hotels tend to be rated better, with guests valuing service and clean spaces. As prices go up, the experience becomes more about luxury and exceptional service.
  3. Different price ranges for hotels attract different types of customers. Low-end hotels focus on cleanliness, while luxury hotels focus on providing beauty, fine dining, and top-notch service.
Becoming Noble β€’ 1654 implied HN points β€’ 05 Nov 23
  1. True leadership involves making radical sacrifices, setting an example for others to follow, and fostering a culture of self-sacrifice and service.
  2. Service is an integral part of leadership, and true faith leads to authentic sacrifices.
  3. Demanding and authentic leadership can inspire profound acts of service and energize people to make meaningful sacrifices.
Timeless & Timely β€’ 412 implied HN points β€’ 17 Jan 24
  1. Be careful with what you chase; you may get what you were looking for.
  2. Realize that ego isn't everything, it's not all about you.
  3. Balance egocentric tendencies with focus on learning, service, and relationships.
Why is this interesting? β€’ 1689 implied HN points β€’ 29 Jun 23
  1. Colin Field was a legendary bartender at the Hemingway Bar in the Ritz Paris for 30 years.
  2. Field's approach focused on impeccable service, personal touch, and customer-centricity in crafting cocktails.
  3. Persistence was a key characteristic of Field, who worked hard to establish himself at the Ritz and create a lasting legacy.
New World Same Humans β€’ 15 implied HN points β€’ 04 Dec 25
  1. Full Moon is a new space for deep thinking at the intersection of humans, technology, and business, aimed at designers, marketers, strategists, founders and other creative knowledge workers.
  2. It will publish a monthly deep-dive essay on each full moon and offers paid benefits like a monthly podcast, video Q&As, shorter Ideas, and early access to in-person events.
  3. The launch focuses on the future of design in an AI age, arguing that feeling, relevance, and human consequence matter, and members can gift a free year to someone aged 28 or under to bring younger voices into the conversation.
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The Radar β€’ 59 implied HN points β€’ 12 Feb 24
  1. The Air Force's offer for retirees to return to active duty is met with skepticism and a sense of disbelief due to its unfavorable terms
  2. The program highlights past issues within the Air Force that led to talent drain, indicating a need for more effective retention strategies
  3. The bureaucratic nature of the current recall program suggests a need for more substantial solutions rather than temporary fixes
Dilan’s Newsletter β€’ 78 implied HN points β€’ 28 Feb 23
  1. In the past, airlines offered more luxurious experiences but at a significantly higher cost.
  2. Modern airlines prioritize affordability and offer a range of services based on price tiers.
  3. Journalists, who often must fly economy, are critical of the current airline model, but it aligns with the majority of travelers who prioritize cost over amenities.
Digest // Storefronts of Bangkok β€’ 19 implied HN points β€’ 12 Mar 24
  1. Explore the vibrant culinary world of Bangkok with the top 5 coolest restaurants in March.
  2. Experience unique dining experiences like multi-story culinary venues, Neo-Neapolitan pizzas, and art-filled eateries.
  3. Enjoy exceptional service, warmth from staff, and great value for money at these recommended Bangkok restaurants.
The Radar β€’ 19 implied HN points β€’ 08 Feb 24
  1. Recognition is a powerful motivator in organizations, lifting spirits and incentivizing people to contribute more.
  2. Effective leadership involves recognizing and celebrating the contributions and achievements of individuals, fostering a sense of belonging and camaraderie.
  3. Leaders play a crucial role in shaping the culture of their organizations by what they choose to recognize and prioritize.
Humanities in Revolt β€’ 79 implied HN points β€’ 28 May 22
  1. Honoring veterans goes beyond superficial 'thanks' - it involves understanding their service and the complexities of war.
  2. Popular culture often oversimplifies the experiences of veterans, leading to empty gestures of gratitude.
  3. Genuine conversations with veterans about their experiences and taking civic responsibility for sending them to war are crucial gestures of respect.
Fish Food for Thought β€’ 15 implied HN points β€’ 24 May 23
  1. Humility is essential for effective leaders and long-term success.
  2. Level 5 leaders combine deep personal humility with intense professional will.
  3. Leaders should practice humility by listening, sharing credit, and admitting mistakes.
Equal Ventures β€’ 0 implied HN points β€’ 09 Mar 23
  1. Legacy insurance agency software systems are often outdated and do not provide an optimal user experience for agents and customers.
  2. There is a need for innovation in digitizing agency workflows, with a focus on areas like prospecting, sales, placement, and servicing to enhance efficiency.
  3. Opportunities exist for technology solutions to improve agency infrastructure, customer experience, and operational efficiency in the insurance industry.
Military Aviation Videos β€’ 0 implied HN points β€’ 26 Apr 24
  1. In the mid-1950s, Australia chose the French Dassault Mirage III as its first supersonic fighter, over options like the American Lockheed F-104 Starfighter.
  2. The Mirage IIIO in Australian service initially had an engine choice between Rolls-Royce Avon turbojets and French SNECMA Atar 9C, with Avon being too costly and later switched to Atar 9C.
  3. The Mirage had a significant service history in Australia, with notable deployments to Malaysia and formations like the Deltas and Miracles aerobatic teams, before being retired by 1988.