Technicality

My everyday thoughts about the world around me

The hottest Substack posts of Technicality

And their main takeaways

You're doing customer data wrong!

19 implied HN points • 14 Jul 21
  1. Customer data is crucial for business success, shaping offerings and strategies.
  2. A Customer Data Platform (CDP) aggregates customer data across touchpoints.
  3. Key differences between CDPs and systems like CRM highlight unique functionalities.

Great managers are made, not born

1 HN point • 15 Mar 23
💼 Business Management Feedback Meetings Hiring
  1. Great managers build trust by being vulnerable and prepared for 1:1s
  2. Great managers give feedback that inspires change, sets clear expectations, and is specific
  3. Great managers run effective meetings with clear outcomes and focus on decision-making, sharing information, providing feedback, generating ideas, and strengthening relationships

Four factors to consider when setting up your starting eleven!

0 implied HN points • 28 Jul 21
  1. When setting up a team, consider picking a starting 11 from a larger squad like in football.
  2. Form multi-disciplinary teams for diverse perspectives and innovation.
  3. Maintain a balance in experience levels, leadership styles, and team size to maximize team performance.

Why I joined an agri-business

0 implied HN points • 17 Jun 21
  1. Agribusiness offers diverse opportunities beyond just farming, including tech and finance sectors.
  2. Agri-tech sector provides exciting growth potential for those with technical backgrounds.
  3. Seeking a workplace that fosters growth, high performance, and offers a 10x opportunity can lead to fulfilling career choices.
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