The hottest Generational differences Substack posts right now

And their main takeaways
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Top U.S. Politics Topics

Incivility: Dunkin' Donuts edition

Disaffected Newsletter • 2138 implied HN points • 20 Jul 24
🎭️ Culture Social Behavior Workplace dynamics Public spaces Service Industry Generational differences
  1. Incivility in service industries is becoming more common. Many service workers seem to have bad attitudes, which affects customer experiences.
  2. Customers often feel like they have to tiptoe around service staff, even when they are polite and friendly. This leads to a frustrating situation for everyone.
  3. Mistakes happen, but how workers respond to those mistakes makes a big difference. Poor customer service can often feel like a personal attack on the customer.

What you need to know about your car

Disaffected Newsletter • 1438 implied HN points • 05 Jul 23
🎭️ Culture Generational differences Life Skills
  1. Understanding basic car maintenance is really important for keeping your vehicle running well. Things like checking oil levels and changing the oil regularly can prevent big problems.
  2. Cars need coolant to stop the engine from overheating. Always check the coolant level when the car is cold and consider flushing the system yearly.
  3. Pay attention to warning lights in your car. Lights for oil pressure and temperature mean you should pull over immediately, while others, like tire pressure lights, can often be ignored if your tires look fine.

Incivility: Dunkin' Donuts Edition

Disaffected Newsletter • 1258 implied HN points • 27 Jul 23
🎭️ Culture Social norms Public Behavior Service Industry Generational differences
  1. Incivility in daily life is increasing, especially among service workers. This is not just a rare occurrence but a common issue that happens regularly.
  2. Many believe that service workers have 'bad days' which excuses their behavior, but this mindset is challenged. People should not accept poor service as a norm just because someone is having a tough time.
  3. Younger generations, particularly Millennials, may not recognize or fully understand the shift in attitudes towards service jobs. The expectation for respectful service should remain high, regardless of the circumstances.

Ask vs guess culture

Tech and Tea • 946 HN points • 12 Aug 23
🎭️ Culture Social norms Work dynamics Generational differences
  1. Ask culture involves being direct in requesting what you want, even if it seems unreasonable.
  2. Guess culture involves asking for something only if you're fairly sure the other person will say yes, and reading indirect cues to gauge appropriateness.
  3. Navigating between ask and guess culture can be challenging, especially in personal relationships and work environments.

Communication: do it right

Disaffected Newsletter • 859 implied HN points • 06 Apr 23
🎭️ Culture Communication Human behavior Social norms Technology impact Generational differences
  1. Clear communication is important. When asking for help, be specific and provide details so others can understand you easily.
  2. Don't expect others to do the work for you. If you send vague messages, people might ignore your requests instead of figuring out what you want.
  3. Respect in communication is essential. Everyone should consider the needs of the person they're talking to and not treat them like a machine.
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