The hottest Process Optimization Substack posts right now

And their main takeaways
Category
Top Technology Topics

Revenue Operations Pros Are Work Horses

beyondrevenueoperations • 39 implied HN points • 12 Oct 24
💼 Business Sales Strategy Data Management Process Optimization Team Collaboration
  1. Revenue Operations focuses on aligning sales, marketing, and customer support to boost overall revenue. This means all teams need to work together to improve the customer experience.
  2. Data accuracy and management are crucial in Revenue Operations. Keeping customer data clean helps everyone make better decisions and understand what drives sales.
  3. Ongoing support and training empower teams to succeed. Providing the right tools and resources ensures that all revenue-generating teams can perform at their best.

TPM Guide To Ticket Intake Management

Building Rome(s) • 5 implied HN points • 03 Feb 25
🕹 Technology Program Management Software Development Process Optimization AI Integration
  1. Teams can improve how they handle incoming requests by using different models like dedicated triage teams, intake funnels, or individual component owners. Each model has its own benefits and can suit different team sizes and needs.
  2. It's important for teams to balance structure with flexibility when managing requests. A rigid system may cause more issues, so finding a process that works best for the team is key.
  3. As technology, like AI, advances, ticket management may become more automated. For now, focusing on effective intake processes will help teams stay productive and reduce chaos.

Unicorn Projects

Polymathic Being • 65 implied HN points • 01 Dec 24
💼 Business Innovation Project management Process Optimization Systems Thinking Best Practices
  1. Many teams believe their projects are special or unique, but this mindset can lead to mistakes because they ignore proven methods that could help them succeed.
  2. Looking for what’s common between projects instead of focusing on differences can help teams use best practices more effectively, leading to better outcomes.
  3. True innovation happens when teams recognize common problems and find areas that actually need new solutions, rather than chasing after the idea of uniqueness.

Understanding Isn't Enough

Sarah's Newsletter • 59 implied HN points • 08 Feb 22
🕹 Technology Data Analytics Product Development Data Quality Process Optimization
  1. Value in data products comes from taking action, not just providing information.
  2. Vendors and data tools add significant value by influencing processes and saving time for users.
  3. Analytics products should aim to change behaviors by answering critical questions, prioritizing effectively, and continuously refining to ensure effectiveness.

What is agile?

everything is agile • 2 HN points • 04 Jun 24
💼 Business Management Entrepreneurship Innovation Self-development Process Optimization
  1. Agile is a framework for building processes to create good software but can be applied to personal and professional life for fulfilling work.
  2. Agile is about intention, balance, being a tool that can be molded, and being experimental and personal.
  3. Agile is not a system but a mindset, not a magical solution, needs real testing, can't be bought, and there's no one true definition - it's adaptable and individual.
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It’s not about the bike

The Jolly Contrarian • 39 implied HN points • 26 Mar 21
💼 Business Relationships Process Optimization Technology Management
  1. Legal negotiations can serve as a 'significance signifier' of one's commitment in a business relationship.
  2. Before investing in new technologies or innovations, focus on fixing broken processes first to ensure lasting value.
  3. In a crisis, technology should not complicate situations further and should be designed to not interfere with diagnostics and resolution.