Big Technology • 4753 implied HN points • 27 Nov 24
- Salesforce CEO Marc Benioff believes AI agents will work for companies rather than individuals. This means businesses can use these agents to handle customer service and other tasks, making things more efficient.
- Benioff sees AI as a way to boost productivity, not just replace jobs. By using technology, companies can enhance the skills of their workers and make them more effective without necessarily hiring more people.
- The future of business software could change a lot. Instead of traditional programs, companies might start using chatbots to manage data and interact with customers, creating a new kind of relationship with technology.