The hottest User Experience Substack posts right now

And their main takeaways
Top Technology Topics
First 1000 • 943 implied HN points • 29 Jan 24
  1. Positive friction adds value and effort to user experience simultaneously.
  2. Positive friction can improve retention in various aspects like streaks and onboarding.
  3. Introducing positive friction strategically can benefit users and businesses in areas like registration, purchasing, and core app functions.
Jacob’s Tech Tavern • 1304 HN points • 27 Nov 23
  1. The idea for the app came from the author's toddler's fascination with planes, leading to the creation of a radar app.
  2. The app was built to be engaging and fun for kids, with features like showing nearby flights and being oriented correctly.
  3. The author went through user testing with their toddler to ensure the app was enjoyable and successful before launching it on the App Store.
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Department of Product • 314 implied HN points • 06 Feb 24
  1. Passkeys are digital keys replacing traditional passwords, enhancing security and creating unique keys for each account and device.
  2. Major companies like Uber, Apple, Google, and Microsoft are actively supporting and implementing passkeys for a passwordless future.
  3. Product teams can implement passkeys by understanding how they work and following a step-by-step guide for integration.
UX Psychology • 218 implied HN points • 16 Feb 24
  1. The Dunning-Kruger effect explains how people with lower ability often overestimate their competence, while highly skilled individuals tend to underestimate their capabilities.
  2. The disconnect between competence and metacompetence judgments is seen not only in psychology but also in areas like aviation, memory, and medical skills. It can impact product development and UX teams by highlighting the challenge of relying on feedback from less competent individuals.
  3. Debate continues on whether the Dunning-Kruger effect is purely a statistical artefact or a psychological phenomenon. Regardless, it prompts the need for critical self-awareness, peer review, and continuous growth to mitigate its impact in fields like UX.
David Friedman’s Substack • 242 implied HN points • 10 Feb 24
  1. Technology like smart watches and apps can provide constant reminders or notifications, sometimes without the option to stop them.
  2. Encouraging reading habits through rewards or forced reading can have unintended consequences, such as making reading seem like a chore to children.
  3. Various instances of 'robot nags' exist in everyday technology, aimed at influencing behavior or decision-making, sometimes intrusively.
Teaching computers how to talk • 73 implied HN points • 13 Mar 24
  1. Inflection AI announced Inflection-2.5, a competitive upgrade to their large language model.
  2. Despite having a smaller team than tech giants like Google and Microsoft, Inflection AI focuses on emotional intelligence and safety in their AI products.
  3. Pi, Inflection AI's personal assistant, stands out with its warm, engaging, and empathetic design, making it an underrated gem in the AI space.
UX Psychology • 218 implied HN points • 19 Jan 24
  1. Understanding user mood is crucial in user experience design as it influences interactions over time.
  2. Moods can be monitored, expressed, and regulated in UX design to create more personalized and empathetic experiences.
  3. Implementing mood-focused strategies requires considering ethical challenges, personalization opportunities, and continuous testing.
Substack Blog • 693 implied HN points • 20 Sep 23
  1. The new Home experience on the Substack app aims to boost growth for writers and offer readers a universe of great writing.
  2. The reading queue in the app helps readers keep up with their favorite subscriptions and never miss new content.
  3. The explore feed and inbox features are designed to enhance discoverability and customization for users within the Substack ecosystem.
Technically • 41 implied HN points • 06 Mar 24
  1. It's not just about the performance numbers of large language models (LLMs). The real value lies in the experiences built on top of these models for customers.
  2. The ChatGPT interface demonstrates the importance of the overall experience over just the underlying model technology in LLMs.
  3. When considering open source LLMs, it's crucial to focus on the holistic experience that model providers offer, not just the performance metrics in comparison to closed source models.
Jakob Nielsen on UX • 23 implied HN points • 18 Mar 24
  1. When building a UX portfolio without experience, focus on real-world relevance and storytelling to stand out from generic student projects.
  2. Consider volunteering, joining tech apprenticeships, or freelancing for startups to gain practical UX experience and build a compelling portfolio.
  3. Attending courses like 'UX for AI' can enhance your skills and knowledge in the UX field, adding value to your career development.
Elena's Growth Scoop • 1513 implied HN points • 09 May 23
  1. Using established design patterns from successful companies can be a smart strategy for growth.
  2. Key elements of effective growth designs include clear CTAs, profiling in onboarding, and compelling invitation emails.
  3. Learn from examples like Notion, Asana, Miro, and Slack to improve your own design strategies.
UX Psychology • 238 implied HN points • 08 Dec 23
  1. First impressions are crucial in UX and can influence user engagement throughout their interaction with an interface.
  2. Traditional 'five-second tests' in UX may not account for variations in users' cognitive abilities and the complexity of visual designs.
  3. To enhance UX design, consider customizing testing based on cognitive abilities, evaluating visual complexity, and rethinking the standard 'five-second rule.'
Nathan’s Substack • 79 implied HN points • 26 Jan 24
  1. A common mistake is mistaking a feature for a product, leading to incomplete solutions in the market.
  2. Customers care more about how a product solves their problem, rather than the specific technology used.
  3. Start with the customer experience and work back to the technology when designing products, a lesson exemplified by Steve Jobs.
UX Psychology • 198 implied HN points • 17 Nov 23
  1. The specific terminology used to describe AI systems significantly impacts user perceptions and expectations.
  2. Research shows that labeling a system as 'AI' versus 'algorithmic' affects trust, satisfaction, and acceptance after errors.
  3. Transparency, explainability, and careful terminology choices are essential in maintaining user trust and satisfaction with AI systems.
Growth Croissant • 707 implied HN points • 08 Jun 23
  1. Encouraging healthy habits through features like competitions, goal setting, and streaks can improve user retention.
  2. Popular apps like Strava and Headspace use habit-forming features such as challenges and streaks to retain users.
  3. Habit-forming features must be deeply ingrained in the product to have a meaningful impact on user experience and retention.
Jakob Nielsen on UX • 60 implied HN points • 17 Jan 24
  1. Jakob Nielsen has had a long career in UX since 1983, with a consistent mission of making computers user-friendly.
  2. He transitioned from academia to real-world UX work, influenced by his experiences with different computers and usability.
  3. Key achievements include pioneering discount usability, writing a popular book on web usability, and raising public awareness about UX.
UX Psychology • 198 implied HN points • 20 Oct 23
  1. Toggle switches in user interfaces should provide immediate visual feedback when clicked to show the state change.
  2. Clear and familiar labels like 'On/Off' are crucial for toggle switches to avoid confusion. Avoid using unfamiliar terms or questions as labels.
  3. Use color effectively with 'On' typically in green or blue and position it on the right side. Negative or ambiguous toggle text should be avoided.
Jakob Nielsen on UX • 50 implied HN points • 24 Jan 24
  1. User experience is not a place or thing, but it unfolds over time.
  2. The time scales in UX range from 0.1 seconds to 100 years, with a huge variability.
  3. Design decisions in UX can impact events that last from a fraction of a second to a century, requiring a broad perspective and high IQ to navigate effectively.
UX Psychology • 218 implied HN points • 05 Oct 23
  1. Online retailers often use scarcity cues like countdown timers and limited quantity messages to create urgency, but research suggests they can harm user experience and trust.
  2. Psychological theories show that scarcity can make products seem more valuable, yet artificial scarcity cues in marketing can annoy users and erode trust.
  3. Recent research found that scarcity cues, especially time-based ones, can lead to negative emotions, frustration, and reduced user trust, highlighting the need for transparent and verifiable messaging in e-commerce.
Litverse • 219 implied HN points • 26 Sep 23
  1. In 1997, Steve Jobs made strategic decisions for Apple that were heavily criticized, such as discontinuing OpenDoc and embracing a closed system approach.
  2. Jobs believed in prioritizing user experience over technology, leading to the success of Apple products despite criticism from early tech adopters.
  3. The essence of successful products lies in making life better through simplicity and providing a seamless, convenient user experience, as shown by Jobs' approach with Apple.
UX Psychology • 377 implied HN points • 14 Jul 23
  1. Leverage psychology in user onboarding to create informative, enjoyable, and memorable experiences.
  2. Utilize the Zeigarnik effect by using progress meters, reminders, and allowing partial profile completion to keep users engaged.
  3. Decrease complexity with Hicks' law by reducing choices, highlighting easy options, and using progressive onboarding to improve decision-making and enhance user experience.
Salami dev blog • 1 HN point • 09 Apr 24
  1. Implicit promises in language communication can lead to awkward or failed interactions.
  2. Natural Language Interfaces like Siri may not truly understand the complexities of language, leading to communication challenges.
  3. The sub-languages created by technology interfaces can be confusing and ever-changing, making users hesitant to rely on them for important tasks.
UX Psychology • 218 implied HN points • 21 Sep 23
  1. Designing digital products for older adults is crucial as their population grows and technology becomes more integrated into daily life.
  2. Age-related changes in vision, hearing, dexterity, processing speed, working memory, attention, and executive function must be considered when designing inclusive digital experiences for older adults.
  3. To create more inclusive digital experiences for older adults, simplify interfaces, support recognition over recall, offer clear wayfinding cues, minimize required steps, and provide feedback and error recovery options.
coldhealing • 452 implied HN points • 07 Apr 23
  1. Twitter implemented restrictions on interaction with posts containing Substack links to compete with Substack Notes.
  2. Platforms strive for dominance and monetization through user retention and restricting links to other platforms.
  3. Despite challenges and artificial inconveniences on social media, users seek diverse platforms for different purposes.