The hottest Business Operations Substack posts right now

When starting with a new client, I prioritize getting to know them through a discovery session. This helps both of us see if we’re a good fit for working together.
During the discovery session, I listen to the client’s vision and goals. It’s a helpful chat that aims to clarify their direction and identify any action steps.
After the discovery call, I send a recap email and a coaching agreement. I also ask clients to reflect on some questions before our first session to get the most out of our time together.

A company's success heavily relies on hiring the right people and retaining them through competitive pay and employee-focused strategies.
Business processes at i-SOON were dynamic and complex, involving partnerships, bid rigging, profit-sharing, and diversification to stay competitive.
i-SOON's technology strategy focused on finding and exploiting vulnerabilities, although it faced challenges in developing its own exploits.

Investing early in a successful company may not guarantee returns if mispricing and over financing occur.
Selling secondary shares at various funding rounds can lead to a more secure return than waiting for a long-term exit.
Maintaining a conservative financing trajectory can lead to attractive outcomes, even if less exciting than high-risk strategies.

When starting a business in the UK, it's crucial to choose the right legal structure - Sole Trader, Limited Company, or Partnerships - each with its own pros and cons.
As a sole trader, you have full control over your business but are personally liable for debts, and responsible for taxes - requiring careful record-keeping and compliance.
Key steps for setting up as a sole trader include registering with HMRC, understanding tax obligations (income tax, National Insurance), and taking advantage of allowable business expenses.

Vixul is an accelerator for tech services businesses aiming to provide resources similar to SaaS founders.
Quarterly planning is crucial for solopreneurs to make progress on business goals and reduce firefighting.
Founders should account for personal time as a business cost to accurately assess profit margins.

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SaaS Observability sheds light on the health of all data and automations in SaaS tools.
Business teams should not need to rely on technical-heavy tools to ensure their systems are working correctly.
Having bad data quality and anomalies in automations can impact business operations significantly and require constant monitoring.

The impact of the Russia-Ukraine conflict on China includes trade relationships with Russia, support for Ukraine's sovereignty, changing Chinese attitudes, and impacts on international relations.
Neil Shen's suggestions for China tech at the Two Sessions include focus areas like decarbonization, agricultural microbes, pharmaceutical innovation, neurological R&D, and digital manufacturing.
ByteDance's success is attributed to its shared-service platform where specialized teams handle various functions to accelerate development and growth, demonstrating a unique organizational strategy.

Many interesting job changes happened recently, showing how dynamic the job market is. It's important to keep an eye on who moves where, as these changes can signify shifts in industries.
Some notable moves include leaders from companies like Rivian and Stripe taking on new roles at up-and-coming firms. This indicates that talent is moving toward innovation and startups.
People can follow job changes easily through live data tools. This can help investors, recruiters, and anyone curious stay updated on opportunities and trends.