The hottest Patient Experience Substack posts right now

And their main takeaways
Category
Top Health & Wellness Topics

If I get sick, I'm moving to Malaysia

The Novelleist • 988 implied HN points • 17 Nov 25
🏥 Health Politics Patient Experience
  1. Healthcare in Malaysia is efficient, allowing for multiple tests and appointments in one day without lengthy waits. This saves time and offers quicker access to results.
  2. The cost of medical care in Malaysia is significantly lower than in the US, even for comprehensive services, leading to less financial stress for patients.
  3. The Malaysian system eliminates unnecessary barriers and provides open access to specialists, which improves overall patient experience compared to the US healthcare system.

How can American medicine be this bad?

Unreported Truths • 116 implied HN points • 22 Jan 26
🏥 Health Politics Patient Experience
  1. Big corporate healthcare and insurance pressures have turned primary care into rushed, impersonal visits where thorough physical exams and continuity are often missing.
  2. Doctors are increasingly treated like functionaries following checklists and metrics, prioritizing measurable targets like blood pressure numbers and vaccines over listening to a patient’s full story.
  3. Older solo practitioners provided hands-on exams and long-term, personalized care, and those bedside skills and relationships are disappearing as systems prioritize efficiency and scale.

Fighting BMI-Based Denials Part 3 - Patient Experience

Weight and Healthcare • 579 implied HN points • 22 Feb 23
🏥 Health Politics Patient Experience
  1. Patients face challenges with BMI-based denials in healthcare, leading to significant emotional, financial, and physical impacts.
  2. Advocating for medical necessities, like surgeries, can be a long and arduous process involving research, professional consultations, and legal assistance.
  3. The use of BMI as a sole metric for healthcare decisions is criticized as outdated and unfair, impacting individuals' access to necessary care.

Providing X-Rays, MRIs and CT Scans to Higher-Weight Patients

Weight and Healthcare • 479 implied HN points • 18 Mar 23
🏥 Health & Wellness Patient Experience
  1. Know the weight and size capacities of your equipment and facilities to provide better care to higher-weight patients.
  2. Understand the diverse needs of all patients and create protocols to ensure a positive experience for everyone, including those with disabilities and neurodivergence.
  3. Communicate openly and proactively with patients about accommodations, accessibility, and equipment capabilities to enhance their experience and educate them about available options.
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What to do if you can’t accommodate a higher weight patient

Weight and Healthcare • 798 implied HN points • 20 Apr 22
🏥 Health & Wellness Patient Experience
  1. Perspective and attitude are crucial when handling situations where higher weight patients cannot be accommodated - blame should not be directed at the patient, but rather focus on addressing the lack of resources and tools for equitable care.
  2. Prevention is key - prioritize purchasing equipment that can accommodate patients of all sizes, communicate size/weight limits openly, and have protocols in place to handle situations where accommodation is not immediately possible.
  3. When accommodation isn't possible, have non-shaming protocols in place, take responsibility for the lack of accessibility, refer patients to other facilities that can accommodate them, and ensure a seamless and respectful experience for higher-weight patients.

Drawing the Cancer Card

Perspectives • 20 implied HN points • 06 Feb 25
🏥 Health & Wellness Patient Experience
  1. Getting regular health screenings, like mammograms, is really important for early detection of diseases like cancer. A friend's encouragement made a big difference in taking that step.
  2. Cancer is not just one illness but over 200 different types. Understanding this complexity is important for awareness and prevention.
  3. Facing a cancer diagnosis can feel like a game of chance, where each medical visit reveals new information. It's crucial to focus on the present and deal with what you know, rather than worrying about what might come next.

A story about how AI will transform health

The Future of Life • 19 implied HN points • 05 Apr 23
🏥 Health & Wellness Patient Experience
  1. AI can analyze personal genomic data and provide tailored health recommendations. This can help people get advice that is more specific to their situation than the average doctor visit.
  2. Using AI tools like GPT-4 allows individuals to access a wide range of research and findings that may not be known to their healthcare provider.
  3. It's important to understand certain medical concepts when interpreting genetic information. Being informed can help you ask the right questions and get the most accurate insights.

Indian Healthcare Will Likely ‘Uberify’: Here’s Why

Nano Thoughts • 0 implied HN points • 06 Jan 25
🏥 Health & Wellness Patient Experience
  1. India's healthcare system is very open to using AI and tech for direct patient care. This makes it easier for people to get medical help quickly without going through lots of red tape.
  2. Unlike many countries, many Indians pay for healthcare out of pocket, which allows for faster services and less hassle. This lets patients access care directly and makes it easier for healthcare businesses to innovate.
  3. India has a huge population and not enough doctors, creating a big chance for AI tools to assist in healthcare. This could help doctors manage their workloads better and improve access to care for more people.

The AI Doctor Will See You Now

Discharge Summary • 0 implied HN points • 11 Feb 24
🏥 Health & Wellness Patient Experience
  1. Using ambient AI in healthcare can help save time for doctors by generating visit summaries and transcripts automatically.
  2. Physician adoption and engagement with new technologies like AI tools can be challenging due to existing habits and the need for behavior change.
  3. AI integration in patient care can enhance the patient experience by allowing better communication, documentation sharing, and potentially improving understanding of medical encounters.