The hottest Stakeholder engagement Substack posts right now

It's important to focus on what the business truly needs from data, not just what they think they want. Conversations should help uncover real goals and challenges.
Data projects often fail because teams don't ask the right questions or fully understand the business context. Engaging stakeholders regularly is key to success.
A clear step-by-step process helps develop effective data solutions. Start with building a strong data foundation before moving on to more complex analytics.

Organizations face pressure when deciding whether to speak on social and political issues. They need to balance their statements with the risks of backlash or funding cuts.
Engaging with stakeholders during decision-making can improve communication and avoid reputational issues. It’s better to collaborate with those affected before making announcements.
Fake news spreads quickly, and it's important to be cautious when responding. Evaluate the situation carefully to ensure the best course of action.

Encourage your team to write down their decision-making process. This helps clarify steps and improves alignment.
Identify key stakeholders in decisions. Knowing who matters most can streamline communication and decision-making.
Look for ways to improve the decision-making process. Discussing it openly can reveal areas of improvement to help the team work better.

Product managers should oversee their company’s offering like any manager oversees people.
Being data-driven is crucial for product managers. They need to question data, consider various types of data, and course correct based on data-driven decisions.
Product managers play a critical role in owning quality assurance and getting stakeholder buy-in for successful product launches.

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When talking to users, keep an open mind and avoid pushing your own ideas. It's important to listen and discover unexpected insights from their experiences.
Don't just talk to the end users; include stakeholders and decision makers too. Their perspectives can reveal hidden challenges and needs that could affect your product's success.
Understand the context where your users operate. Observing them in their natural environment can help you learn about their behaviors and needs, leading to better product design.

Public relations has gained importance during COVID-19, helping organizations manage changes and communicate with stakeholders. This role is now more recognized in leadership decisions.
Corporate affairs directors are seen as important advisers who help balance business goals with social needs. They work closely with top management to guide the company’s direction.
There’s a shift towards using data and technology in public relations to understand society better. Companies are focusing on employee engagement and societal issues as key parts of their communication strategy.

Corporate communications play a key role in managing polarization within organizations. They help balance how a company interacts with both its internal teams and the public.
Issues in the media, especially social media, can trigger polarization. Companies need to be aware of how these topics affect their reputation and relationships with stakeholders.
It's important for companies to shift from a reactive to a proactive stance on polarization. This involves carefully managing values and risks to navigate complex social and political landscapes.

Software projects often experience delays, especially when creating new software. It's important for both engineers and stakeholders to work together and understand how to communicate about these delays effectively.
Clear communication about the project's delay is crucial. Everyone should know the new expected delivery date, what caused the delay, and what is being done to fix it.
It's helpful to regularly share updates about the project's progress. Using a simple color system can show how likely the project is to meet deadlines, helping everyone stay informed and manage expectations.