Monkey Like Notes on the marketplace, consumer trends & behaviour, technology, business and public policy shaping the future.
Frames of mind for builders 1 HN point • 27 May 24 💼 Business Product Development Customer Experience Psychology Innovation Balancing depth with brevity is crucial in providing information to engineering teams about product features. Two main frames of mind in product thinking: Extreme Value to the Customer and Wow the Customer. Combining both mindsets - providing value while also wowing the customer - is key to creating standout products.