Voice technology like Amazon's Alexa faced challenges in living up to the initial promise of being a transformative platform due to issues like annoying follow-up questions and closed-off ecosystems.
Big tech companies often focused on 10x innovations rather than incremental improvements, leading to challenges in realizing the full potential of technological advancements.
The economic incentives, user behaviors, and prevailing attitudes towards technology play crucial roles in determining the success and impact of innovations.