Certo Modo • 0 implied HN points • 28 Apr 23
- Ensure your on-call rotation is sufficiently staffed to prevent burnout and ensure a timely response to incidents.
- Avoid delegating on-call responsibilities to another team to maintain a tight feedback loop and incentivize problem-solving.
- Have everyone on the team participate in the on-call rotation to promote empathy, reliability, and a collective care for system stability.