The hottest Trust Building Substack posts right now

And their main takeaways
Category
Top Business Topics

How health institutions can catch up

Your Local Epidemiologist • 1266 implied HN points • 17 Dec 25
🏥 Health Politics Trust Building
  1. Health institutions are behind the times and must change how they communicate by listening, being transparent, and meeting people where they are instead of broadcasting one-way guidance.
  2. Project Stethoscope / PHNIX shows a practical path forward: actively listen to communities, partner with trusted local messengers, and bring lived experiences into the systems that make decisions.
  3. Trust is not declared but earned through consistent, human actions like showing up, admitting mistakes, and acting promptly, and rebuilding that trust is essential for public health to protect people.

Frameworks for Managing Up as a Software Engineer

High Growth Engineer • 624 implied HN points • 09 Feb 25
🕹 Technology Trust Building
  1. Building trust with your manager is essential. Focus on being sincere, reliable, caring, and competent in your work.
  2. You need to speak your manager's language. Understand their goals and priorities to communicate effectively and prevent misunderstandings.
  3. Regular updates matter. Create a system for updates that keeps your manager informed without overwhelming them, ensuring that every communication is valuable.

Recording now available

Your Local Epidemiologist • 303 implied HN points • 16 Dec 24
🏥 Health Politics Trust Building
  1. Effective health communication is about more than just facts. It's about building trust and helping people take action, especially when opinions are divided.
  2. Listening to others and framing messages carefully can help get more people on board with health initiatives.
  3. It's important for public health workers to avoid burnout after a long fight, as they still have ongoing challenges ahead.
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To build trust in complexity, offer small choices and fast feedback

amivora • 4 implied HN points • 09 Jul 25
💼 Business Trust Building
  1. Giving users small choices helps them feel in control during complex processes. When people can make little decisions, they feel less overwhelmed.
  2. Fast feedback is important. When users get immediate responses to their choices, it makes them feel more at ease and engaged in the process.
  3. Building trust takes time, so it's good to guide users step by step. This way, they understand what’s happening and can feel more secure with new tools or services.

On Developer Marketing

Optimism (for the web) • 4 implied HN points • 24 Mar 24
🕹 Technology Trust Building
  1. Building trust is key in developer marketing. Developers want to know that a product is reliable and that they can turn to it without worry.
  2. Great marketing for developers should be clear and useful. Instead of using fancy terms, it should focus on how to help developers create better products.
  3. Engagement with the community is crucial. Hosting events and talking to developers can guide product improvements and create valuable content ideas.

Trust and Platform Disintermediation

Platform Papers • 0 implied HN points • 16 Aug 22
💼 Business Trust Building
  1. Disintermediation can be a significant challenge for platforms that earn revenue from matching or facilitating transactions, as users may prefer to connect directly once trust is established.
  2. Building trust on platforms is crucial for growth, but platforms need to implement strategies to counteract increased disintermediation that may occur as trust develops.
  3. Platform managers can use various strategies like enhancing trust and safety measures, capturing value pre-transaction, and diversifying revenue streams to prevent disintermediation while fostering trust and growth.

How to Build Trust Without Playing Golf

The Uncommon Executive • 0 implied HN points • 27 Feb 24
💼 Business Trust Building
  1. Minority aspiring executives can face biases that hinder building trust and need to try different approaches to connect with their colleagues.
  2. Building trust at work can be achieved by focusing on common professional goals and interests, rather than solely relying on social interactions.
  3. To strengthen relationships, support colleagues in various ways, such as noting their achievements, offering assistance, and connecting them with others.