Jakob Nielsen on UX • 75 implied HN points • 12 Mar 26
- Run critiques as a structured, time-boxed process: define roles, set scope and a facilitator, share context at least 24 hours before, and use silent feedback plus a note-taker to keep the meeting focused and psychologically safe.
- Make feedback problem-focused and evidence-based. Avoid taste-based comments, solutionizing, and bikeshedding; use formats like “I like / I wish / What if” and synthesize comments with affinity mapping to create clear issues to act on.
- Close the loop with prioritization, documentation, and tooling. Score issues with Impact/Effort or RICE, publish action items within 24 hours, and use AI and collaboration tools to help prep, synthesize async feedback, and learn from past crits.