Generating Conversation • 216 implied HN points • 15 Feb 24
- Chat interfaces have limitations, and using LLMs in more diverse ways beyond chat is essential for product innovation.
- Chat-based interactions lack the expression of uncertainty, unlike other search-based approaches, which impacts user trust in the information provided by LLMs.
- LLMs can be utilized to proactively surface information relevant to users, showing that chat isn't always the most effective approach for certain interactions.