The Beautiful Mess • 1414 implied HN points • 26 Jan 25
- Think of your product operating system like a product itself. It needs to fit everyone's needs and constantly adapt to new challenges.
- Senior leaders should take responsibility for the product operating system. Their commitment is crucial to build trust and ensure everyone follows the guidelines.
- Start with simple interactions and routines for teams to use regularly. Well-designed rituals help improve communication and decision-making while reducing bureaucracy.