The hottest Employee Experience Substack posts right now

DEI programs aim to attract and keep diverse workers, which can be helpful in the workplace. It’s important to think about hiring people from different backgrounds when it makes sense for the job.
Diverse teams can bring new ideas and better problem-solving. Different perspectives help clarify issues and lead to smart solutions.
While DEI programs have good intentions, they can sometimes lead to silly situations and waste time. It's important to focus on what truly helps in the workplace.

You should prepare stories about your experiences with customers. This can show how you improve their experience and handle complaints.
It's important to share your successes and how you overcame challenges. This helps interviewers see your problem-solving skills and achievements.
Think about times you've faced failure or conflict. Sharing these experiences can show how you learn from mistakes and work well with others.

It is crucial to integrate UX principles into the employee experience to enhance engagement and productivity in the workplace.
By applying UX methodologies like user research, iterative design, and usability testing, organizations can create environments that prioritize employee needs and well-being.
UX professionals can play key roles in optimizing the employee experience by leading research, advising on best practices, and educating workplace teams on UX skills and mindsets.

The belief that 70% of culture change programs fail is not supported by valid evidence, so there is hope to succeed with your own initiative.
Deutsche Bank implemented a unique policy to ban Fridays at home followed by Mondays due to concerns about office efficiency.
Culture within a workplace starts with the people and their behaviors, and sometimes addressing cultural issues may involve removing individuals who do not align with the desired culture.

Many employees value challenging and impactful work that allows them to learn and grow.
Employee Experience initiatives can sometimes end up creating well-intentioned but ineffective programs like wellness webinars.
Employees should be cautious about what they communicate on work chat platforms as bosses may have access to those conversations, and individuals have the right to request all digital data held about them.

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Sometimes, even after hard work, we may not get the results we want at a job. It's okay to feel disappointed but also to recognize that it might be time to move on.
Finding relief and acceptance in a disappointing situation can be freeing. It's important to focus on what you really want and let go of the need for external validation.
Facing a tough situation can lead to a fresh start. Embracing change and looking forward to new opportunities can be exciting and hopeful.

Company culture is the set of values, beliefs, and attitudes that shape an organization.
Company culture can be contagious and influences how we behave and think.
Being mindful of company culture is important as it can impact our growth and well-being.

Showing your team they are important is crucial for a manager's leadership.
Team bonding outside of work can create authentic connections and positive experiences.
While remote work has its benefits, in-person team gatherings provide priceless enriching experiences.

Going on a vision quest means spending time alone in nature to reflect and connect with yourself. It's a chance to slow down and think deeply about your life.
Working on meaningful projects can bring a sense of purpose. Setting up a work area and preparing for adventures shows a balance between productivity and leisure.
Responses from others highlight the importance of being treated well at work. Many people feel that a supportive and respectful workplace is crucial for long-term happiness.