The hottest Public Services Substack posts right now

And their main takeaways
Category
Top U.S. Politics Topics
Can We Still Govern? 993 implied HN points 07 Nov 24
  1. If Trump returns to office, he will likely make major changes to how federal workers are treated, possibly firing many and reclassifying them as political appointees. This could create a government that is less experienced and more loyal to his administration.
  2. Trump's second term may be more organized but still chaotic, with a focus on advancing his goals and possibly reducing regulatory oversight. However, this could lead to a decline in the quality of public services and less effective governance overall.
  3. Corruption might become more common under Trump, with personal interests overlapping with government duties. This could result in conflicts of interest becoming normalized, making it harder to hold him and his administration accountable.
NN Journal 178 implied HN points 17 Oct 24
  1. The West Northamptonshire Council is offering voluntary redundancies to staff to cut costs as they face a budget shortfall. This could also include options for early retirement and reduced work hours.
  2. The Labour party is very unhappy with this decision, calling it a 'debacle' that risks worsening already strained public services.
  3. Current waiting times for services are long, and losing staff now might make these services even harder to access for the public.
The Discourse Lounge 1595 implied HN points 27 Jan 24
  1. Oakland's homelessness crisis is a result of underproduction of housing compared to job growth in the region.
  2. Crime in Oakland is influenced by factors like homicide, organized criminal groups, reckless drivers, and homelessness.
  3. Oakland struggles to address homelessness due to financial constraints, dependency on neighboring cities, and lack of resources.
Kartick’s Blog 17 implied HN points 24 Oct 24
  1. Scalability isn't just for tech; it also applies to user experience. Good UX can cater to different user needs without confusion, like how WhatsApp offers various ways to communicate.
  2. Public services also need to be scalable for everyone, regardless of income. Services should meet diverse needs rather than just providing a one-size-fits-all solution.
  3. Even our personal traits, like politeness, should be scalable. It's important to adjust our behavior based on the situation and context, finding a balance between being too polite and too rude.
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System Change 432 implied HN points 02 Mar 23
  1. Austerity in Britain has negatively impacted public services and public sector employees.
  2. The economic policy of austerity has failed and led to a significant decrease in real wages for British workers.
  3. High public debt in Britain is a consequence of economic policy failure and does not directly impact the funding of public services.
Really Stupid 3 HN points 14 Sep 24
  1. A man in Perth made an astonishing 20,716 noise complaints about airplanes in just one year. That means almost half of all complaints in Australia came from him alone.
  2. On average, the man called about every 6 minutes during business hours, showing an extreme level of dedication to his complaints.
  3. Despite all these complaints, it seems that simply calling a lot doesn't necessarily lead to changes or solutions for his noise issues.
An Africanist Perspective 356 implied HN points 16 Jan 23
  1. Voters prioritize material outcomes in democracies. If democracies cannot address citizens' needs and improve their material conditions, they risk collapse.
  2. African democracies are facing challenges in delivering on their promises, leading to a decline in voter satisfaction with democracy, reflecting in part an erosion of legitimacy.
  3. To make democracy work in African states, it is essential to focus on building effective states beyond just electoral processes, align democracy with material motivations, and embrace the idea of decentralized and developmentalist democracy.
Splattern 119 implied HN points 29 Jan 24
  1. Community centers offer valuable activities and services, like affordable gym access and wellness options. It's great to see how they promote health and fitness in a fun way.
  2. Trying new workouts, like the Stair Master, can be a refreshing experience. It allows you to focus on personal progress without comparisons to others.
  3. Engaging in unique activities, such as rock climbing, helps build confidence and reduces the pressure of performance. It's okay to fail and learn without judgment.
Castalia 219 implied HN points 08 Jul 23
  1. Travel experiences highlight issues in customer service and corporate practices. Many people are frustrated with technology getting in the way and feeling ignored by automated systems.
  2. America's economic landscape is dominated by a few large corporations, leading to less competition and lower quality service. This shift has resulted in a sense of uniformity and dissatisfaction in many communities.
  3. People often accept the current system without questioning it, similar to the way citizens in a failing state might feel. There's a need for accountability and reform to improve the situation.
Can We Still Govern? 172 implied HN points 28 Nov 23
  1. The stakes are high as Trump aims to transform the American government in an authoritarian direction.
  2. Trump's plan involves appointing loyalists, undermining career civil servants, and leveraging government resources for his personal and political gain.
  3. There is a serious threat to democracy if Trump's authoritarian blueprint succeeds, leading to a weaker government and dismantling of limits on presidential power.
Comment is Freed 114 implied HN points 20 Jan 24
  1. Housing crisis is a key issue for both Conservative and Labour parties in the upcoming election.
  2. Concern over housing crisis is growing, especially in cities like London, impacting younger professionals.
  3. Focus on housing crisis should also address those who have no hope of owning a home, not just on homeownership and policy interventions.
The New Urban Order 119 implied HN points 13 Jul 23
  1. Local governments struggle to effectively integrate digital technology for improved services like solving congestion or waste management.
  2. The conflict between the agile, user-centric approach of digital tech and the process-oriented nature of government is a central theme in Jennifer Pahlka's book, Recoding America.
  3. Government service delivery challenges are not solely about technology; they also involve bureaucratic culture, the need for implementation-focused leaders, and the importance of public accountability in driving improvement.
City Hall Watcher 117 implied HN points 27 Mar 23
  1. The Ontario Sunshine List data can provide interesting insights on city salaries and job title trends.
  2. Firefighters saw significant salary increases over the past four years, reflecting a notable trend within the data analyzed.
  3. During the Toronto Council meeting preview, it was highlighted that the city faces a major financial crisis and discussed various agenda items, including the upcoming mayoral election.
Comment is Freed 100 implied HN points 10 Aug 23
  1. Different narratives about crime can both be true and indicate complex issues in the criminal justice system.
  2. The increase in average prison sentence length contributes to prison overcrowding despite fewer people being charged with crimes.
  3. Austerity measures have disproportionately affected vulnerable services, creating a ripple effect of challenges across public services.
JoeWrote 29 implied HN points 26 Sep 23
  1. The National Parks Service is a successful government program that shows government can work well.
  2. National Parks Service has a clear mission and funding that leads to exceeding expectations and building a better society.
  3. The NPS is effective, with high visitation rates, economic benefits, and professional services that showcase the value of government programs.
Talking to Computers: The Email 0 implied HN points 15 Apr 24
  1. The IRS search engine is not very helpful, especially when handling typos or poorly formed queries. It's important for a tax-related search engine to understand common mistakes.
  2. While the search bar on the IRS website is appropriately placed, it lacks features like search suggestions and autocomplete that could make finding answers easier.
  3. The search results can sometimes highlight useful information, but overall the IRS search system needs significant improvements to better serve the public.