The Beautiful Mess • 1346 implied HN points • 12 Mar 23
- Team A focuses on rushed, performative annual processes, while Team B prioritizes continuous improvement and thoughtful feedback.
- Team A's lack of customer-centricity and reactive approach leads to institutionalized mediocrity, while Team B's positive habits and systems drive effectiveness.
- Breaking the loop of reactive processes and establishing human-centric systems and valuable habits is crucial for better ways of working in organizations.