The hottest Crisis Management Substack posts right now

And their main takeaways
Category
Top Business Topics
Matthew's Notebook 157 implied HN points 14 Feb 23
  1. The U.S. has a history of sending secretive objects into other countries that can lead to serious international crises.
  2. American responses to foreign intrusions may sometimes be perceived as overreactions by experts.
  3. Reflection on U.S. actions towards weaker nations is necessary, especially in the context of past incidents like the Cuban missile crisis and recent tensions with Iran and China.
Wadds Inc. newsletter 59 implied HN points 11 Mar 24
  1. Public relations is important during a crisis. When something goes wrong, management often needs PR help to handle the situation.
  2. Ethical dilemmas can arise, and PR experts play a key role in guiding management on how to make responsible decisions.
  3. Building credibility takes time. Consistently giving good advice helps public relations professionals gain the trust needed to be included in management discussions.
The Jolly Contrarian 179 implied HN points 07 Apr 23
  1. Consider supporting independent content creators financially to help sustain quality content production.
  2. Complex regulations like Basel III can be so convoluted that even regulators may not fully understand the consequences, highlighting potential systemic risks.
  3. Banks need to focus on managing both known and unknown risks, including risks that may not be obvious or mentioned in regulations, to prevent potential disasters like financial crises and organizational failures.
Castalia 159 implied HN points 05 Jun 23
  1. Alana shifted her focus from directing musicals to working on evacuations in Afghanistan after seeing a friend in need. She had to quickly adapt to a high-stakes situation, making critical decisions that affected people's lives.
  2. The experience of negotiating for Idris's release brought Alana and Idris closer together. They formed a strong bond during the crisis, which led to them getting engaged under unusual circumstances.
  3. Despite the intense trauma they faced, Alana learned that people can rise to the occasion when driven by passion and purpose. She realized that having the determination to help others can lead to unexpected growth and change.
Nemets 198 implied HN points 04 Sep 23
  1. Civilizations have risen and fallen many times throughout history, facing apocalypses like the Fall of Rome.
  2. During eras of crisis, civilizations bend but do not break, enduring wars, disease, and devastation.
  3. The Crisis of the 23rd Century brought ruin to many regions, causing shifts in climate, migrations, and conflicts that changed the course of history.
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Wadds Inc. newsletter 39 implied HN points 19 Feb 24
  1. Organizations face pressure when deciding whether to speak on social and political issues. They need to balance their statements with the risks of backlash or funding cuts.
  2. Engaging with stakeholders during decision-making can improve communication and avoid reputational issues. It’s better to collaborate with those affected before making announcements.
  3. Fake news spreads quickly, and it's important to be cautious when responding. Evaluate the situation carefully to ensure the best course of action.
The Upheaval 219 implied HN points 07 Mar 23
  1. The British government runs a program called Prevent that encourages people to report on their neighbors for having 'wrong' thoughts.
  2. Some taxpayer-funded documents have flagged seemingly harmless books and TV shows as signs of potential extremism.
  3. International Substack users may soon see new features like pricing in local currencies and alternative payment options.
Daniel Pinchbeck’s Newsletter 14 implied HN points 22 Dec 24
  1. People are feeling defeated by the current political culture, feeling like greedy billionaires are leading society into problems. There's a concern about giving too much power to these wealthy individuals.
  2. There's a struggle happening between old systems and new ideas, with many not knowing what should replace the failing system. This creates confusion and makes it hard for people to come together for a common goal.
  3. Social media and tech billionaires are changing how politics work, often sidestepping traditional approaches. This can lead to manipulation and a focus on short-term gains instead of real solutions for society.
Steve Kirsch's newsletter 15 implied HN points 31 Oct 24
  1. A $1 million debate about the COVID vaccine has been funded by two people, each putting up $500,000. The winner will take all the money.
  2. The debate is focused on whether the COVID vaccine caused more deaths than it saved. This topic has generated a lot of discussion and disagreement.
  3. The debate will have impartial judges and be mostly written, with possible live-streaming. It's seen as a chance to settle a big issue with serious financial stakes.
Dr. Pippa's Pen & Podcast 41 implied HN points 24 Aug 23
  1. Highly significant political and geopolitical events are happening suddenly in a 24-hour period.
  2. Economies in Russia and China are facing challenges and showing signs of implosion.
  3. The abrupt disappearance of significant figures or entities can have profound impacts despite initial disbelief.
Irregular Thoughts 19 implied HN points 26 Apr 23
  1. In a professional setting, it's important to address inadequacies without resorting to bullying tactics.
  2. Facing professional criticism can be intimidating, but it should be handled with support and understanding.
  3. Balancing the need for constructive feedback with avoiding bullying behavior is crucial in a successful work environment.
Wadds Inc. newsletter 59 implied HN points 12 Sep 22
  1. During National Mourning, news cycles will focus on the event, making it hard to pitch other stories. People should be mindful of how their topics fit into the current news agenda.
  2. On social media, businesses should be sensitive and avoid using the situation for marketing. It’s important to monitor conversations and be respectful during this time.
  3. All types of media communication should reflect the significance of National Mourning, using appropriate symbols like black borders. Advertising may continue, but brands should think carefully about their messaging.
Technology Made Simple 19 implied HN points 04 Feb 23
  1. Communicate with your team as people, showing empathy and understanding during tough times can help them feel connected and supported.
  2. Include the entire team in important information and decisions to foster a sense of unity, responsibility, and transparency.
  3. Lead by being a guiding light during crises, providing clarity, direction, and ensuring the team stays focused on the common goal.
Wadds Inc. newsletter 59 implied HN points 30 May 22
  1. Building good relationships with journalists is important for public relations. Learning how to pitch effectively can make a big difference in communication.
  2. Public relations played a crucial role during COVID-19, helping organizations manage crises and support transformations. This has increased the value of PR in many businesses.
  3. Some companies are criticized for being B Corp certified, but it's actually a positive step towards driving change in the business world. Large companies can still have a big impact.
The Uncertainty Mindset (soon to become tbd) 139 implied HN points 11 Mar 20
  1. Extraordinary situations, like a rapidly spreading virus, require extreme measures. Normal responses may not be enough to prevent serious issues.
  2. It's important for both individuals and governments to take immediate, strong actions to slow the spread of infections. Delaying these actions can lead to much bigger problems later on.
  3. By practicing social distancing and being cautious, you can help protect yourself and others. Small inconveniences now can save lives and prevent overwhelming the healthcare system.
DruGroup 59 implied HN points 28 Sep 21
  1. Crises compound rather than just add up. When multiple crises happen at once, it’s much harder to cope than when dealing with them one by one.
  2. Distrust in leaders spreads easily. When people start to distrust one authority figure, they often end up distrusting others too, which can damage organizations.
  3. Misinformation is a constant challenge. Leaders need to communicate clearly and consistently to combat false information, despite some people believing the wrong things.
Trying to Understand the World 6 implied HN points 28 Feb 24
  1. Understanding the history, symbolism, and previous political decisions is crucial to analyzing current political statements and actions.
  2. Political decisions and actions are heavily influenced by a complex accumulation of past statements, commitments, and decisions, creating constraints on present actions and limiting future possibilities.
  3. In times of crisis, decision-makers often operate in a state of confusion, following preset narratives and sedimented beliefs, unable to adapt to changing circumstances or consider alternative policies.
DruGroup 39 implied HN points 12 Oct 21
  1. Every leader will face a crisis at some point, whether in big organizations or small ones. It's important to be prepared for unexpected challenges.
  2. Using a four-quadrant chart can help leaders make decisions during a crisis. They can categorize actions into what to avoid and what to seize.
  3. In tough times, looking for new opportunities can lead to positive changes. Leaders can redefine their strategies to adapt and even improve their situations.
Big Serge Thought 14 implied HN points 26 Jun 23
  1. The events surrounding the Wagner Uprising were dramatic but did not pose a significant threat to the stability of the Russian state.
  2. Different ideological perspectives led to varying interpretations of the event, but it was mainly driven by Prigozhin's attempt to protect the independence of his PMC, Wagner.
  3. Despite the challenges posed by the uprising, the Russian government managed the crisis competently, showcasing overall stability and control.
Wadds Inc. newsletter 39 implied HN points 28 Sep 20
  1. Social media talks about COVID-19 are getting more divided. People prefer memes and local health messages over brand-written content.
  2. Twitter is introducing prompts that encourage users to read articles before sharing them. This helps to stop the spread of false information.
  3. Venues like CommsHero Week show that professionals are sharing knowledge and experiences during the pandemic, aiming to improve how they communicate.
Wadds Inc. newsletter 39 implied HN points 21 Sep 20
  1. AI bias is a big issue, as shown by problems where software can misidentify people of different races. It's important to recognize and address bias in technology.
  2. There is a lot of hype around AI, especially in marketing, but much of it is just automation or data analysis. We need to focus on the real capabilities and limitations of AI.
  3. Freelancers are often underused in the PR industry, and companies need to be clearer about how they use freelance talent to improve their services.
DruGroup 19 implied HN points 05 Oct 21
  1. Diagrams can help make complex ideas easier to understand. They are simple, visual tools that stick with us and can be very effective for communication.
  2. In a crisis, leaders must balance what they want to do with what they need to do. Using a decision-making quadrant can help clarify priorities and actions in challenging times.
  3. There are different types of diagrams for different purposes, like synergy diagrams for exploring complex relationships or process diagrams for visualizing steps. Leaders can use these tools to enhance their decision-making skills.
Matt’s Five Points 19 implied HN points 03 Apr 20
  1. Congress can act quickly during a crisis, as shown by the rapid passing of major relief bills in response to the pandemic. Bipartisan support helped get these important laws through both chambers.
  2. Even in urgent situations, Congress's decision-making can be messy. Public disagreements and pushing for different interests are part of how it works, ensuring various opinions and local needs are considered.
  3. The coronavirus posed unique challenges for Congress, making in-person meetings risky. Discussions have started about allowing remote voting to keep the legislative process going while keeping everyone safe.
Voohy Leadership Insights 0 implied HN points 11 Jul 24
  1. Key players missing can really affect a team's performance. When Brazil lost Neymar and Thiago Silva, it became clear that leadership was lacking on the field.
  2. Understanding everyone's roles in a team is super important. Without role clarity, the players didn't know how to support each other effectively during the game.
  3. In high-pressure situations, the mental game matters a lot. Teams need to build confidence and keep morale high, especially after setbacks, to bounce back stronger.
Trying to Understand the World 0 implied HN points 09 Dec 24
  1. Many Western leaders struggle to understand the situation in Ukraine, often ignoring the harsh realities on the ground. This disconnect leads to ineffective decision-making and a lack of realistic strategies.
  2. Current political leaders lack the necessary skills to manage complex crises, as they often focus more on internal politics than on effective crisis management. Their inability to formulate clear strategies makes it difficult to navigate conflicts like the one in Ukraine.
  3. The Western approach often relies on assumptions and unrealistic hopes, believing that military support will lead to quick victories. This mindset prevents them from grasping the complexities of warfare and the real objectives behind military actions.
Joshua Gans' Newsletter 0 implied HN points 07 Sep 20
  1. Companies reacted to challenges faced by parents during Covid-19 by granting them extra leave, which was necessary for maintaining productivity and work-life balance.
  2. Leadership decisions during crises like Covid-19 show the importance of balancing fairness with acknowledging the need for superior performance.
  3. Effective communication, fair treatment for all employees, and providing incentives for performance are critical for ensuring resilience and success during major events like Covid-19.
Matt’s Five Points 0 implied HN points 28 Oct 20
  1. The current Succession Act can create confusion during a crisis, as it lacks clear definitions for who can act as president and under what circumstances.
  2. Removing legislative officials from the line of succession and allowing the president to decide the order of cabinet succession would help stabilize the process.
  3. It's important to make these changes proactively rather than reactively because waiting for a crisis can lead to serious issues in government continuity.
Perspective Agents 0 implied HN points 05 Mar 24
  1. AI spending is increasing rapidly, specifically in generative AI tools with various applications like search, text-to-video, programming, writing, and thinking.
  2. Leaders face a strategic gap in deploying generative AI effectively, lacking clear use cases and human effort to deliver demonstrable value.
  3. Companies are at risk from online attacks and reputation damage, requiring a shift in strategy towards leveraging AI for defense, understanding public concerns, and authentic communication.
Wadds Inc. newsletter 0 implied HN points 15 Jul 24
  1. Corporate communications teams are looking for new tools and better processes to make their work more effective. This helps improve how they plan and make decisions in large companies.
  2. There's a gap in how corporate communication roles are viewed by different people in organizations. Communication experts see their role as strategic, while others see it as more tactical. Better alignment is needed.
  3. New laws and initiatives from the Labour government are aiming for more transparency in public inquiries. This should help in managing the reputations of public organizations better.
Wadds Inc. newsletter 0 implied HN points 20 May 24
  1. Corporate communications play a key role in managing polarization within organizations. They help balance how a company interacts with both its internal teams and the public.
  2. Issues in the media, especially social media, can trigger polarization. Companies need to be aware of how these topics affect their reputation and relationships with stakeholders.
  3. It's important for companies to shift from a reactive to a proactive stance on polarization. This involves carefully managing values and risks to navigate complex social and political landscapes.
Wadds Inc. newsletter 0 implied HN points 17 Jul 23
  1. The public relations industry has seen a significant drop in investment, losing over $1 billion in the past year.
  2. Employee-employer relationships in PR have changed, with many hiring freezes and layoffs instead of raises.
  3. The connection between PR roles and company leadership is weakening, with fewer executives reporting directly to top management.
Wadds Inc. newsletter 0 implied HN points 20 Feb 23
  1. AI tools are changing public relations and are a big topic of discussion at events like Waddscon. It's important to understand how these tools can improve our work.
  2. Diversity in the public relations field is still a challenge. More effort is needed at various levels, like schools and hiring practices, to address this issue.
  3. Public relations can help promote ethical practices, especially regarding claims like 'carbon neutral.' It's essential for organizations to be accurate and clear in their messaging.
Joseph Gefroh 0 implied HN points 11 Feb 24
  1. Leaders sometimes face no-win scenarios and may need to personally take the loss for the greater good of the organization.
  2. In times of crisis, a sudden flurry of messages or alarms can indicate an unexpected problem that needs immediate attention.
  3. Effective communication and conflict resolution are crucial skills for leaders to handle situations where executive feathers are ruffled.
Wadds Inc. newsletter 0 implied HN points 18 Jan 21
  1. Journalists need to focus on being unbiased and defending the media against false information. This is important as trust in news sources declines.
  2. Many marketing agencies in the UK are reducing their fees to attract new clients and help boost the economy. This might seem helpful but could lead to lower standards in the industry.
  3. Trust in various leaders and institutions is dropping, while people tend to trust local communities and scientists more. This highlights the changing landscape of trust in society.
Musings on Markets 0 implied HN points 19 Apr 09
  1. Brand names can add a lot of value to a company, but they can easily lose that value due to bad events or actions, like in the case of Domino's.
  2. Companies need to understand where their brand value comes from and actively maintain it. Mistakes, like Coca-Cola's New Coke, can harm a brand significantly.
  3. Brand names can last a long time, but if companies don't connect with younger customers and avoid overextending their brand, they risk losing their appeal.